Terms and Conditions
We are pleased to welcome you into the world of electronic and digital services provided by “VO” (collectively referred to as the “VO Services”) on the Internet, mobile applications, smart platforms and all other electronic and digital services that are provided by Three Nine Six For Digital Production And Broadcasting Services Limited (“Three Nine Six”), which allows its members to access the artistic and digital content of films and various programs that are transmitted over the Internet to computers, phones and other devices connected to the Internet.
The VO Services are operated, managed, and monitored by Three Nine Six, a production and digital broadcasting company with limited liability registered in England and Wales with company registration number 12942100. The Three Nine Six has entered into numerous strategic partnership agreements with the largest local, regional, and global production companies to provide the best and most powerful content and services as part of the VO Services.
1-cope of effect
2-Logging in to VO Services.
1/2-You may only access the VO Services if you are at least 18 years old or have reached the age of majority according to the law of the country in which you assess the VO Services. If you are under 18, you may only access the VO Services with the consent and supervision of a parent or legal guardian.
2/2-Please note that the VO Services may only be accessed by users located in Kuwait.
3/2-We prioritize the importance of the safety of minors from the dangers of the Internet, and therefore we advise parents or the legal guardian to be careful of minors' use of the Internet, and to always supervision their children’s use of the Internet. VO supports all directions and orders issued by the applicable authorities concerning the safety and preservation of minors when using the Internet and prevention from being exploited by others.
4/2-You alone are responsible for providing and preparing all the necessary equipment and arrangements that enable you to access the VO Services, and you are also responsible for introducing all people who use our services through your internet line with these terms and their compliance with them.
3-Accounts and registration.
1/3-Some VO Services require you to register or open an account on the service site or to obtain one of the features, and if you agree to register or open an account, the following additional terms and conditions will apply.
2/3-Your membership of the VO Services continues and you may enjoy use of the service until you choose to leave or cancel your subscription, and in order to enjoy our services appropriately, you must have an Internet connection and a smart device (TV, phone, tablet, etc.), and specify your payment method as indicated, if the requested services require a fee to be enjoyed, we will indicate the acceptable payment method.
3/3-VO services may be limited to a specific geographical area, or content distribution may be subject to certain legal agreements and conditions, and therefore you will not be able to create an account on the VO Services unless the geographical area in which you reside is covered by the service provision policy.
4/3-You can view VO content within the country in which you created your account, and in the geographical locations in which we provide our service and in which we have obtained a license to display this content only, and the content that may be available for viewing may vary depending on the geographical location and change from time to time.
5/3-Your data upon registration must be correct, and keep up-to-date, and Three Nine Six disclaims all responsibility and liability in the event any user provides incorrect data. We may send you from time-to-time important alerts to your email address registered with us, and we will not be responsible in the event you do not receive any important alert as a result of you registering an inaccurate e-mail address on your account, not reviewing your e-mail periodically, or not being able to review the email for any reason.
6/3-You are responsible for the use of your account, the use of your family members and friends for the account, and that you allow others to use your account and access through it for our services is an acknowledgment of your responsibility to ensure their compliance with the terms and an acknowledgment that you are responsible for their activities and behavior while using the VO Services. Three Nine Six is not responsible or liable for any inappropriate behavior or for any losses or liabilities arising out of or in connection with any such use by family members and/or friends.
7/3-The password for your access to your account is personal and private to you, and you must maintain its confidentiality. No representative, employee or agent of Three Nine Six will ask you to disclose your password, and in the event you are asked, please inform us as soon as possible or if you believe there has been any unauthorized use of your account. Please also inform us promptly if any of the information you provided to us upon registration changes so that we can contact you when necessary. In the event you forget or lose your password, you can recover it by following the instructions to reset the password through the website or the application. We cannot access your password, and we will not be able to provide you with your password details at any time.
9/3-We reserve the right to withdraw or amend any of the VO Services without prior notice, and we are not responsible for interruption or unavailability of the VO Services at any time for any period and whatever the reasons.
10/3-Your ability to view the VO Services on more than one device at one time, or with one account, may depend on the subscription plan that you have chosen, which is shown on the page dedicated to opening the account, and you can close your account, provided that the termination procedures described in our services policy must be observed and followed. If your account is disabled, you will not be able to create a new account without our approval.
11/3-If you download our mobile application: (i) you have the right to use the app for your personal, non-commercial use on devices permitted by the platform operator (e.g. Apple/iOS or Google/Android); (ii) as between Three Nine Six and the relevant platform operator (but without creating any obligation by Three Nine Six), Three Nine Six shall be responsible for the app and the content and providing any warranty, support, or indemnification with respect to the app as required by law; and (iii) the platform operator shall have the right to enforce the terms of this clause with respect to your use of the app.
1/4-The content available on the VO Services includes data, text, graphics, user interfaces, visual interfaces, images, sound recordings, music, ringing tones, and artwork, including but not limited to the designs, and arrangements of the content, which are owned, controlled and licensed by Three Nine Six and its affiliates, service providers and partners, and are protected by copyright, patents, trademark laws, and other intellectual property rights, unfair competition laws and related regulations.
2/4-All rights related to such content, including copyright and related rights, are the property of Three Nine Six and its partners and licensed to them.
3/4-Through your membership of the VO Services, we only grant you access to our services and to view VO content in a limited and non-exclusive manner. Your membership is not transferable or disposable, and your subscription with us does not give you any rights other than viewing the content only, without you having a right, ownership, share, or any other rights of any kind that VO and its partners have, and the right to view is limited to seeing the content only without having the right to modify the content, its display method, or remove it, or infringe any copyright or any notices or intellectual property rights contained in the content.
4/4-The VO Services may offer you access to digital content supported by advertisements intermittently, and this content may be subject to partnership agreements with third parties, and third parties may change the type or characteristics of this service or separate them. Please note that we do not bear any responsibility for the content displayed through any third-party subscription services.
5/4-The content displayed on the VO platform and applications may become out of date at some time, and we are not obligated to update that content, and we may change all or part of the content at any time, or according to necessity, and we may suspend or stop accessing the services or shut it down indefinitely completely or partially.
6/4-To the maximum extent permitted by applicable law, Three Nine Six disclaims any responsibility and liability for any speech, phrases or expressions that may be contained in the content or services. Three Nine Six is not responsible or liable in any way in the event that a user, their family members, or anyone who is notified of such content, occurs, suffers any loss or harm as a result of such content.
7/4-Some VO content may be available for temporary download and offline viewing on specific supported devices. We will inform you of this and apply restrictions, including restrictions on the amount of such content, the maximum number of devices on which such content can be downloaded, the length of time during which you must start viewing any such downloaded content, and the period during which such content will remain available for access. It may not be possible to display certain offline content in certain countries, and if you connect over the Internet in a country where this is not permitted, you will not be able to view the applicable content while in that country.
8/4-All content on the VO Services may not be displayed in all forms of quality such as HD-ULTRA HD-HDR, and the subscription fee, if applicable, may not enable you to view all content of all types of quality, as the quality of VO content display varies from one device to another, or from one user to another, and may be affected by a range of factors, such as your geographical location, bandwidth, internet connection speed, or barriers to wired and wireless connection, as does the ability to provide content and display with high accuracy and quality (such as HD-ULTRA HD-HDR) on the strength and capabilities of your Internet service and connection speed, as well as the capabilities of your device, and not all content may be available in the same resolution and quality, therefore, we recommend a faster connection to improve the video quality.
9/4-The time it takes to start watching VO content may vary according to a number of factors, including your location, the frequency range available at that time, the content that you have chosen, and your device's configuration compatible with our services, and in all cases, you are responsible for paying all Internet connection fees, and please check with the provider of your internet service for information about internet connection data usage fees.
10/4-You acknowledge that using the VO Services, in certain geographical locations, may require you to accept certain addition licenses, terms and polices, including those from third parties – your use of the applicable services will be subject to such terms, licenses and policies.
5-Content development and updating
1/5-We regularly introduce trial, beta and/or test features (including on the website, user interfaces and promotional features). You can opt-out of participating in such tests at any time by visiting the "Account" page.
2/5-The VO Services are developed by Three Nine Site. The use of the VO Services is limited to broadcasting and displaying the permitted VO content through the VO platform and applications and compatible devices. The VO Services may differ according to the device and the means of presentation, and the functions and features may also differ across devices, and you agree that you may receive automatically updated versions of the VO software, and related third-party software.
One of the basic pillars of the VO Services is that they become the platform and voice of young people, understanding the idea in itself, the purpose, the goal and the means, they are the ones who draw the map of our products and services, and therefore the VO platform is one of the first platforms that deals with the ideas, aspirations and thoughts of young people, and their transformation from the world of imagination to the realm of reality. Thee Nine Six has set up a special platform to present ideas, and everyone who wishes to make intellectual contributions or submit any content should visit the website dedicated to presenting ideas and read the conditions for presenting such ideas carefully (the conditions are on the ideas submission site). The terms and conditions on the site regulate the submission of materials, ideas, and thoughts from young people to us.
8-Competitions and other promotions
From time to time, we may promote contests and other promotions on the VO Services. If you want to participate in such promotions, you must enter, agree to the applicable terms and conditions, and any additional terms and conditions which may be in place at the time of entry.
9-Links to our services
You may link to our home page, if you do so legally and fairly and in a manner that does not harm our reputation or exploit it, but you may not create a link in a manner that indicates any participation, approval, or approval by us.
You may not create any link from any services that are not your own.
You can use our facilities on the VO Services to share content on social media networks, if you do not alter the link leading to the content on the VO Services. Please note that if the original content on the VO Services is deleted, such a link will no longer operate. You must not download any content from the VO Services and then upload it any other third-party application or service. Where there are links on the services that lead to a third party, these links are only for your information, and we do not bear any responsibility for these links and for any damage resulting from them and or them.
It is prohibited to embed or otherwise place the VO Services on any other services, and you may not create a link to any part of the VO Services other than the home page. We reserve the right to withdraw any permission to create a link without any prior notice.
10-Subscriptions and fees
1/10-There are no fees for using the VO Services unless clearly stated, but the Internet service provider operator may impose fees for using the speeds that the services will require. When using the VO Services from a mobile device there may be some additional fees for using the network, according to the terms of the contract with your mobile device service operator.
2/10-Some services offer paid services for a subscription fee ("fee") in the package and / or in-app purchase ("paid services"). Fees for these paid services may differ from one country to another and will be paid in the currency of the country in which the user uses the paid services, and local tax laws will apply to them.
3/10-We use a third party to complete the fee payment process, and we will not ask you for any bank information or credit card information itself. Before using any paid services, it is recommended that the user inquire about any fees that will be deducted from their credit or debit card, for the benefit of the credit card service provider or the instant debit card service (the bank). Any credit card data provided when using the services will be handled by the payment gateway and will not be given to Three Nine Six. The user is entirely responsible for ensuring the correctness of the information entered in the relevant fields.
4/10-It is recommended to obtain and keep a copy of the transaction completion receipt for data preservation purposes, which may assist in resolving any disputes that may arise from the use of any paid services.
5/10-The user acknowledges and agrees that any personal data related to debit card, credit card or electronic payment details transmitted over the Internet may be subject to misuse, hacking, theft, or fraud, and that Three Nine Six and its payment service providers have no control over such risks.
6/10-Payment for any paid services is taken through a payment gateway service on a secure website. However, the payment gateway and Three Nine Six cannot provide any guarantees that the information that the user will record on the Internet will be secured and cannot be read or viewed by a third party or will be hacked or exposed.
7/10-We encourage you to read the terms and conditions of the applicable payment service provider.
8/10-These conditions apply when you use paid services through a coupon or a limited offer that you obtained or purchased through us (a "limited offer"). In addition, any set of terms and conditions contained in the coupon, or the limited offer will be applied.
9/10-From time to time, we may offer trial offers for paid services for a specific period free of charge (trial offers). We reserve the right, at our discretion, to determine whether you are entitled to receive demos, and we have the right to withdraw or amend trial offers at any time without incurring any liability. In this case, we will notify you via email.
10/10-Payment information may be required to take advantage of some trial offers. At the end of the trial offers period, we may begin to deduct the prescribed fees for our paid services on the first day after the end of the trial offers period, and on a regular basis. By submitting the payment information in parallel with the trial period, you acknowledge your acceptance of the fees.
11/10-In case you do not want to start paying fees as referred to above, you must change the subscription type for the free service through the tools to set your registered account before the end of the trial period.
12/10- Please note that, other than where required by applicable law, fee refunds are not available and that Three Nine Six will only grant a discount in the form of a free subscription as part of an advertise promotion. Three Nine Six will refund the value of any fees paid in the event we determine that the user has been incorrectly charged, and we will determine the amount of the fees to be refunded.
11-Users’ obligations and prohibitions
1/11-You agree to use the VO Services, including all associated features, functions, and content, in accordance with all applicable laws, rules and regulations, or other restrictions on the use of the VO Services and content, and you agree not to archive, reproduce, distribute, or modify, display, perform, publish, license, or create derivative works from or offer to sell or use the VO Services and/or content and information contained in the VO Services or obtained from or through the VO Services.
2/11-You agree to access the VO Services for your personal use only and not for public, commercial, offers, advertising, advertisement or marketing purposes, and the content must not be shared with anyone or published through any means, and you may not copy or publish or store in any medium, broadcast, transmit, retransmit, modify, or violate the intellectual property rights of any parts of the content, through other sites or applications or any means or through any other broadcast.
3/11-You agree and acknowledge that you will not circumvent, remove, change, disable, destroy, or breach any protection or protection programs for the content of the VO Services, or use means such as a robot, spider, scraper or other automated means to access the VO Services or to cancel, delete or remove programming, or disassemble codes, or enter / send codes or codes that hinder the service, or perform reverse programming, or fragment or disassemble any programs or infect them with any defect, or on other products or processes that can be accessed from the VO Services, or the inclusion of any code or product, or the manipulation of the content of the VO Services in any way, or the use of any extracts or compilation of data or methods of analyzing it.
4/11- In addition, you acknowledge not to download, publish, email, send, or transmit in any other way any material or programs prepared or likely to be intended to intercept, destroy or limit the functionality of any computer program or device, or telecommunications equipment linked to the VO Services, including any virus programs, or any code, files, or other programs.
5/11-You agree not to attempt to obtain access to the VO Services or any of its features unlawfully, or its systems, or networks connected to the VO Services, or any of its contents, and you also agree not to assist any third party in any illegal access or cause of damage to the VO Services or the content through hacking, divulging the password or any other illegal means. In addition to the foregoing, you agree not to violate the security and authentication measures of the VO Services and any networks or servers connected to them.
8/11-You also agree that your violation of these terms and conditions may lead to illegal or unfair practices, causing irreparable damages to the VO Services, our partners and others, which will not be sufficient for material compensation, and you agree to provide fair and equitable compensation to Three Nine Six or its partners or third parties. Three Nine Six will hold you liable according to what we deem necessary and appropriate in such cases.
You agree to indemnify us and indemnify our subsidiaries, directors, officials, employees, and agents, as well as their licensors and their suppliers, for and against any and all claims, actions, lawsuits or pleadings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) which arise from any misleading behavior or omission by you regarding your use of the VO Services or your failure to comply with any of these terms and conditions.
1/13-The content is provided on the VO Services without any guarantees, conditions or undertakings related to its quality, its suitability with your personal requirements, or the times you have devoted to viewing the content.
2/13-With regard to your use of the VO Services, we and our group companies, officials, directors, employees, shareholders or agents therein do not bear any responsibility or liability for the quantity or type of any losses or damages that you or others may suffer (including without limitation any financial losses or direct or indirect losses, or loss of revenues, profits, goodwill, data, contracts, or use of funds, or losses and damages arising from or related to the suspension of business in any way, and whether it is the result of tort (including without limitation negligence, contract or otherwise) in relation to the use or inability to use the VO Services or the consequences of using the VO Services, including without limitation the damage caused by viruses to your computer equipment, software, data, or any of your property, due to your entry, use, or browsing.
3/13-The foregoing does not affect any liability that we cannot exclude or limit under applicable law.
14-Jurisdiction and governing law
Thank you for viewing these terms and for visiting the VO Services.